Office hours are maintained to ensure excellent customer service for all Cuyahoga Falls utility clients. Please stop by anytime as we are here for you!

Office Location

The utility billing office is near the South entrance of the Municipal Building located at 2310 Second Street, Cuyahoga Falls, OH 44221.

Office Hours

In Person:

Monday through Friday 8:00 am - 5:00pm

By Phone:

Monday through Friday 8:00 am - 5:00pm

Please note that the utility billing division will be closed for the following holidays in 2024.

New Year's DayMonday, January 1
Martin Luther King DayMonday, January 15
Presidents DayMonday, February 19
Good FridayFriday, March 29
Memorial DayMonday, May 27
JuneteenthWednesday, June 19
Independence DayThursday, July 4
Labor DayMonday, September 2
Veterans DayMonday, November 11
Thanksgiving DayThursday, November 28
Day After ThanksgivingFriday, November 29
Christmas EveTuesday, December 24
Christmas DayWednesday, December 25
New Year's Day 2025Wednesday, January 1, 2025